Kimberly Taylor

President, JAMS

In her role as president, Kimberly Taylor oversees JAMS’s operations in the United States and abroad. Working directly with the CEO, Taylor is responsible for the company’s overall operations, with oversight of business functions, including panel relations, marketing and practice development, resolution centre operations and human resources. She also provides operational and strategic leadership for international expansion efforts and works closely with the CEO and CFO to handle the implementation of policies and strategy.

Taylor has been a key contributor to JAMS since she joined the organisation in 1999. She previously served as senior vice president and chief legal and operating officer, overseeing the company’s day-to-day operating activities in the United States and abroad. In addition, she worked with general counsel to manage the overall risk of the company, advising management and the board with respect to transaction and negotiations. Prior to that, she served as vice president of the east/central region, overseeing unprecedented growth and expansion efforts, leading panellist recruitment and directing business development, strategic planning and daily management of resolution centres in the region. As associate general counsel, and an expert on arbitration processes, she developed and oversaw the training of staff and neutrals and served on the JAMS National Arbitration Committee. She is a frequent writer, lecturer and speaker, and has developed ADR programmes for business and government agencies.